Refund Policy

At Ashraf Enterprise, we strive to ensure customer satisfaction with our products and services. However, if you are not satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refund

You may be eligible for a refund under the following conditions:

• The product or service was not delivered as promised.
• The item received is defective, damaged, or incorrect.
• The service provided does not meet the agreed terms.

2. Refund Request Process

To request a refund, please follow these steps:

1. Contact our support team at info@ashrafenterprise.com or (484) 267-8436 within 3 days of purchase.
2. Provide your order details, proof of purchase, and a reason for the refund request.
3. Our team will review your request and respond within 3 business days.

3. Non-Refundable Items

Refunds will not be provided in the following cases:

• Change of mind after purchase.
• Products/services that have been used or partially consumed.
• Digital products or downloadable content that has been accessed.
• Any refund request made after the refund period has expired.

4. Processing Time

• Approved refunds will be processed within 3 business days.
• Refunds will be issued through the original payment method.

5. Contact Us

For any questions regarding our refund policy, please contact us at:

📧 Email: info@ashrafenterprise.com
📞 Phone: (484) 267-8436

By purchasing from Ashraf Enterprise, you agree to this refund policy.